Customer Service Training Hillsborough NC
Customer service training is also very important when you are looking for a job. Although a company may provide on the job customer service education, it is much better if you are already well versed in the phrase “the customer is king” and all that it truly entails. As a customer service professional your ultimate concern is customer satisfaction, and obtaining that satisfaction is not always an easy thing, particularly with a large company that provides multiple products and services. However, no matter if you are working with a small two person business or a multinational corporation they key to customer happiness is good quality service.
It is very important to know exactly how to retain customers. Customer loyalty means repeat business, and repeat business means repeat customers. Loyal customers also extend to your marketing, because word of mouth is free advertising for your business and may lead to referrals and new customers. So, don’t take customer service lightly. It should be the first thing and the last thing on your mind each day when you work your shift or think about how to improve your employee productivity. Use customer satisfaction as a gauge of how well your business is doing overall.
Dates: 5/23/2013 - 5/26/2013
Location: Raleigh Convention Center
500 Salisbury Street
Get ready for 2013 and Animazement's Sweet Sixteen!
Buy your weekend pass - pre-register NOW!Check back through the year for updates on our website (http://www.animazement.org/ ).
At-the-door prices and pricing for children (6-12 years) will be the same as 2012. A child's pass can only be purchased at the door with the child present. Children 5 years and under need to pick up a free pass at the door.
Remember that pre-registration passes can only be picked up DURING REGISTRATION HOURS. These hours are posted on our website well in advance of the convention. Thank you for understanding that our staff needs to rest, too!!
When registering online, be sure that you put the attendee's information in the attendee information blanks if someone else is paying for the registration.
- There is a fee for online registration charged by Eventbrite. It is a percentage of the pass price. This fee will show up as an additional amount in each pass price.
- You will be paying our sponsoring corporation, Educational Growth Across Oceans (EGAO).
- Age and Sex information is used for demographic purposes only.
- ALL transfer requests must be made by May 10, 2013 - NO EXCEPTIONS. Snail mail us a request or email firstname.lastname@example.org.
- Transfer requests made after price tier increase must be accompanied by the additional monies. For example, a pass bought at $50 in November 2012 can be transferred until December 31, 2012 with no additional monies; in January 2013, the request must be accompanied by the additional $5 difference in price.
- We have discontinued our group discount for large groups as of 2013.
Each attendee should bring a photo ID and a copy of the confirmation email when you come to pick up your pass. You
Introduction to Ayurveda
Dates: 5/25/2013 - 5/25/2013
Location: Harmony Life
915 Kildaire Farm Rd
You will learn:
- What is Ayurveda and why it is still in use by doctors after 5,000 years?
- Basic principles of Ayurveda
- How switching to a simple Ayurvedic lifestyle you can improve your health
- Energy principals of Ayurveda
Duration: 1 hour
Instructor: rev. Marina Lando, MS, Reiki Master and Teacher, 1059 CRP
Marina is a full-time professional holistic medicine practitioner. She studied complimentary medicine with her grandmother since the age of 7 and continued her education in natural healing techniques through her adult life. Her current practice includes Medical Reiki (Ayurvedic approach), Aromatherapy, Chakra Balancing, Past Life Regression, Emotional Release and Guided meditation.
Marina is the Founder of Harmony Life (www.surchange.com) and the founder of “The Academy of Healing Arts International © “ (http://schoolofchi.surchange.com/). In addition to her alternative healing training Marina has a master’s degree in computer science and master’s degree in economics.
Follow the Teacher:
Marina Lando: facebook.com/marina.lando
Reiki Protocols, a book by Marina Lando and Valerie Remhoff: http://www.facebook.com/pages/Reiki-Protocols-Going-Beyond-the-Basics/192887407427312
Harmony Life: http://www.facebook.com/HarmonyLif
Advanced Learning Design
Dates: 6/19/2013 - 6/21/2013
Location: Raleigh, North Carolina, United States
Advanced Learning Design
June 19-21, Raleigh NC
With GLP Senior Partner, Karen Ridout
Global Learning Partners, Inc.
888.432.2763, ext. 107
Early Bird Discount
Register before April 19th & get the 10% discount automatically.
10% off for 3 or more from the same organization.
For the promotional code, contact email@example.com
Advanced Learning Design: “Re-vision” your learning events for greater success using DE
Three-day course for graduates of Learning to Listen, Learning to Teach
You’ve experienced first-hand the transformative value of using Dialogue Education™ (DE) in the workplace, in the field, or in the classroom. Now you can deepen your knowledge of DE even further, and gain a direct and practical benefit: the successful redesign of a specific learning event you have planned – either a current training design or something brand new.
In this rigorous three-day course, you will be asked to bring a learning event you feel could be improved or a learning design you‘d like to create. Collaboratively, using the principles and practices of Dialogue Education, you will:
- work through the 8 steps of design to strengthen or design your learning event
- closely analyze and assess your learning event’s strengths and weaknesses; and- reconstruct the event to be more engaging, accountable, and effectively learning-centered.
Through this course, you will not only leave with a strong DE-based learning event, but also gain deep knowledge and practical methods to guide you in designing more effective learning programs in the future.
On a more global level, this dynamic and focused experience of engaging theory with praxis will re-invigorate your ability to lead and inspir
Entrepreneurship presented by PPN (Professional Placement Network) Academy-Thursday, June 20, 2013 at 6pm EST. (Session 2)
Dates: 6/20/2013 - 6/20/2013
Location: Courtyard Marriott (Hillendale Road)
1815 Front Street
Now Announcing the PPN Academy
PROFESSIONAL PLACEMENT NETWORK
HELPING YOU START YOUR NEXT CAREER
Every Third Thursdays with PPN!!!…
Speakers – Food – Resources – Networking
Thursday, June 20, 2013 at 6pm
Many people dream of turning a hobby or a great idea in to a long term career. Come hear some real world examples of starting your dream while working in your current career. Learn key components essential to success for entrepreneurs in any industry. Find out about resources to help you get started or take your business to the next level.
Please contact for more information:
Contact the Office of Economic and Workforce Development:
Jason Wimmer at Allen.Wimmer@durhamnc.gov and
Tanya Dingle firstname.lastname@example.org or
Please don't forget to go back to the top and click REGISTER
Certified ScrumMaster (CSM) -- Raleigh, NC
Dates: 6/25/2013 - 6/26/2013
Location: TBA - Raleigh, NC
Certified ScrumMaster (CSM) is an in-depth two day immersion into the world of Scrum. The class is full of practical, real world techniques that can be implemented immediately at your workplace. This class will allow your organization to enjoy the many advantages Scrum has to offer. Hands-on exercises demonstrate key concepts and let you experience the benefits of Scrum firsthand.Limited to only 20 seats...