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Customer Service Training Hillsborough NC

Local resource for customer service training in Hillsborough. Includes detailed information on local businesses that provide access to customer service trainers that help customer service representatives and other workers in customer service to increase customer satisfaction, customer loyalty and the number of repeat customers through increased listening skills, use of positive language and understanding of body language.

Local Companies

BBS Consultants Inc
(919) 477-5503

3215 Guess RD
Durham, NC

Fire Stream Media
(919) 683-1100

305 E Chapel Hill St
Durham, NC

Intrex Internet Services
(919) 406-1578

200 Park Office Dr
Durham, NC

Designhammer Media Group
(919) 544-0086

1912 E Nc Highway 54
Durham, NC

American Data Technology Inc
(919) 544-4101

4512 S Miami Blvd
Durham, NC

Sourcekit Software
(919) 286-3456

706 9th St
Durham, NC

Wired Triangle
(919) 403-7400

3937 Saint Marks RD
Durham, NC

Triangle Webnet
(919) 313-6200

5726 Fayetteville Rd
Durham, NC

Viux Systems Inc
(919) 957-3900

2407 Oleander DR
Durham, NC

Propellor Interactive Design
(919) 544-7750

2314 S Miami Blvd
Durham, NC

Customer Service

Customer service is the backbone of every company that deals with a customer base. Customer satisfaction is paramount to repeat customers, and customer loyalty is your money makers. That’s why training in how to retain customers and other customer service training skills can make or break your business.

Customer service training is also very important when you are looking for a job. Although a company may provide on the job customer service education, it is much better if you are already well versed in the phrase “the customer is king” and all that it truly entails. As a customer service professional your ultimate concern is customer satisfaction, and obtaining that satisfaction is not always an easy thing, particularly with a large company that provides multiple products and services. However, no matter if you are working with a small two person business or a multinational corporation they key to customer happiness is good quality service.

It is very important to know exactly how to retain customers. Customer loyalty means repeat business, and repeat business means repeat customers. Loyal customers also extend to your marketing, because word of mouth is free advertising for your business and may lead to referrals and new customers. So, don’t take customer service lightly. It should be the first thing and the last thing on your mind each day when you work your shift or think about how to improve your employee productivity. Use customer satisfaction as a gauge of how well your business is doing overall.

Related Local Events

Animazement 2013
Dates: 5/23/2013 - 5/26/2013
Location: Raleigh Convention Center
Raleigh, NC
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Introduction to Ayurveda
Dates: 5/25/2013 - 5/25/2013
Location: Harmony Life
Cary, NC
View Details

Times:1:00 PM

Address:
915 Kildaire Farm Rd
Cary, NC

Description:

You will learn:
What is Ayurveda and why it is still in use by doctors after 5,000 years?
Basic principles of Ayurveda
How switching to a simple Ayurvedic lifestyle you can improve your health
Energy principals of Ayurveda
Pr-requisition: None
Fee: $30
Duration: 1 hour
Instructor: rev. Marina Lando, MS, Reiki Master and Teacher, 1059 CRP

Marina is a full-time professional holistic medicine practitioner. She studied complimentary medicine with her grandmother since the age of 7 and continued her education in natural healing techniques through her adult life. Her current practice includes Medical Reiki (Ayurvedic approach), Aromatherapy, Chakra Balancing, Past Life Regression, Emotional Release and Guided meditation.

Marina is the Founder of Harmony Life (www.surchange.com) and the founder of “The Academy of Healing Arts International © “ (http://schoolofchi.surchange.com/). In addition to her alternative healing training Marina has a master’s degree in computer science and master’s degree in economics.

Follow the Teacher:

Marina Lando: facebook.com/marina.lando

Reiki Protocols, a book by Marina Lando and Valerie Remhoff: http://www.facebook.com/pages/Reiki-Protocols-Going-Beyond-the-Basics/192887407427312

Aromatherapy: http://www.facebook.com/AromatherapyUS

Harmony Life: http://www.facebook.com/HarmonyLif

Advanced Learning Design
Dates: 6/19/2013 - 6/21/2013
Location: Raleigh, North Carolina, United States
Raleigh, NC
View Details

Times:08:00 AM

Address:

Raleigh, NC

Description:

Advanced Learning Design
June 19-21, Raleigh NC

With GLP Senior Partner, Karen Ridout
Global Learning Partners, Inc.
888.432.2763, ext. 107
karen@globallearningpartners.com
Early Bird Discount
Register before April 19th & get the 10% discount automatically.

Group Discount
10% off for 3 or more from the same organization.
For the promotional code, contact buffy@globallearningpartners.com
Advanced Learning Design: “Re-vision” your learning events for greater success using DE
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You’ve experienced first-hand the transformative value of using Dialogue Education™ (DE) in the workplace, in the field, or in the classroom. Now you can deepen your knowledge of DE even further, and gain a direct and practical benefit: the successful redesign of a specific learning event you have planned – either a current training design or something brand new.
In this rigorous three-day course, you will be asked to bring a learning event you feel could be improved or a learning design you‘d like to create. Collaboratively, using the principles and practices of Dialogue Education, you will:
work through the 8 steps of design to strengthen or design your learning event
closely analyze and assess your learning event’s strengths and weaknesses; and- reconstruct the event to be more engaging, accountable, and effectively learning-centered.
Through this course, you will not only leave with a strong DE-based learning event, but also gain deep knowledge and practical methods to guide you in designing more effective learning programs in the future.
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Entrepreneurship presented by PPN (Professional Placement Network) Academy-Thursday, June 20, 2013 at 6pm EST. (Session 2)
Dates: 6/20/2013 - 6/20/2013
Location: Courtyard Marriott (Hillendale Road)
Durham, NC
View Details

Times:6:00 PM

Address:
1815 Front Street
Durham, NC

Description:

Now Announcing the PPN Academy
PROFESSIONAL PLACEMENT NETWORK
HELPING YOU START YOUR NEXT CAREER
Every Third Thursdays with PPN!!!…
Speakers – Food – Resources – Networking

Thursday, June 20, 2013 at 6pm
Topic: Entrepreneurship

Many people dream of turning a hobby or a great idea in to a long term career. Come hear some real world examples of starting your dream while working in your current career. Learn key components essential to success for entrepreneurs in any industry. Find out about resources to help you get started or take your business to the next level.

Please contact for more information:
Contact the Office of Economic and Workforce Development:
Jason Wimmer at Allen.Wimmer@durhamnc.gov and
Tanya Dingle contact@gmsidirect.com or
www.durhamppn.org

Please don't forget to go back to the top and click REGISTER

Certified ScrumMaster (CSM) -- Raleigh, NC
Dates: 6/25/2013 - 6/26/2013
Location: TBA - Raleigh, NC
Raleigh, NC
View Details

Times:08:30 AM

Address:

Raleigh, NC

Description:

Class Overview:
Certified ScrumMaster (CSM) is an in-depth two day immersion into the world of Scrum. The class is full of practical, real world techniques that can be implemented immediately at your workplace. This class will allow your organization to enjoy the many advantages Scrum has to offer. Hands-on exercises demonstrate key concepts and let you experience the benefits of Scrum firsthand.Limited to only 20 seats...